Most leadership teams are working hard — just not always on the right thing.

Smart, dedicated leadership teams pour their energy into solving problems, yet often find themselves addressing symptoms instead of root causes. The truth is, many “people problems” are actually signals of deeper system issues. And when leaders misdiagnose these problems over and over again, it doesn’t just waste time, it erodes trust, burns out talent, and keeps the organization stuck in a cycle of frustration and underperformance.

This session dives into the ever-present influence of people and systems at the heart of organizational performance. You'll uncover the hidden organizational operating system that shapes how your team works and learn to leverage an upstream mindset to view challenges through a more accurate, actionable lens. By embracing this perspective, you'll gain the insight to redesign the way you work, fostering a healthier, more resilient organization.

Session Takeaways

• Reframe the Challenge: Discover why leaders often default to blaming people and how recognizing system influences can transform your approach to problem-solving.

• Harness your Organizational Operating System: Learn how to identify and leverage your team’s hidden organizational operating system to drive alignment and performance.

• Sharpen your Skills: Examine some of the most common and high-impact instances of misdiagnosis. Practice applying an upstream lens and a coaching mindset to diagnose system issues and implement effective, sustainable solutions.